At Crocohill, we strive to deliver your orders quickly, safely, and efficiently. Below are the details of our shipping process so you know exactly what to expect when you shop with us.

1. Order Processing Time

• All orders are processed within 1–2 business days (excluding Sundays and public holidays).
• You will receive a confirmation email once your order has been shipped, along with a tracking link.

2. Shipping Time & Delivery Estimates

• Standard Delivery: 3–7 business days, depending on your location.
• Express Delivery (if available): 1–3 business days in select cities.

Please note: Delivery times may vary during peak seasons or due to unforeseen courier delays.

3. Shipping Charges

• Free Shipping on all prepaid orders above ₹999.
• A small fee may apply for Cash on Delivery (COD) or express shipping, shown at checkout.

4. Delivery Areas

We deliver across India to all major cities and towns. If your location is not serviceable, our team will reach out to you with alternate solutions.

5. Tracking Your Order

Once your order is dispatched, you will receive a tracking link via email/SMS. You can monitor your shipment status in real-time.

6. Delays or Issues

If there is any delay or issue with your shipment (e.g. incomplete address, unavailability), our support team will contact you directly to resolve it.

7. Need Help?

If you have questions about your delivery or need assistance, please contact us:

📧 Email: support@crocohill.com
📞 Phone/WhatsApp: +91 89791 57578