At Crocohill, we want every step you take to feel perfect. If you’re not fully satisfied with your purchase, our return and exchange process is quick and hassle-free.

• Return Period: You can return or exchange your shoes within 7 days of delivery.

• Conditions: Items must be unused, unworn, and returned in original packaging with all tags intact.

• Non-returnable Items: Clearance products, discounted final-sale items, and worn shoes are not eligible for return.

• How to Return:

  1. Visit the Returns section on our website.
  2. Enter your order number and required details.
  3. Choose a convenient option to schedule a pickup or drop-off.

• Refunds: Once inspected and approved, refunds will be processed within 5–7 business days to your original payment method.

• Exchanges: Available for the same product in a different size or color, subject to stock availability.